Digital inclusion policies in Mexico

A look at the state of Oaxaca

Abstract

The objective of this article is to present the analysis of two digital inclusion policies deployed in the state of Oaxaca, Mexico in the period 2013-2018. These policies are the public connectivity sites of the México Conectado Program and the Center for Digital Inclusion (CID) aimed at the development of digital skills. In both cases, the results show significant divergences with respect to the objectives of the policies. In public sites, information and communication technologies availability and internet access are deficient; while the CID has equipment and trained personnel to promote the development of digital skills; however, its contribution is marginal due to the little coverage it provides.